Four Sides Hospitality Consulting

Hotelier's Digest #2

Hi Reader,

Welcome to the latest Digest.

You may be aware, but probably not, that I live in Kelowna, British Columbia. Last week, a wildfire grew quite quickly on Thursday in West Kelowna, and then in the evening jumped over the lake into Kelowna. It's had a devastating consequence in the community with over a hundred homes lost, 15,000+ people evacuated to areas outside of the city, and the loss of the Lake Okanagan Resort, a hotel that hosted Canadian and British Prime Ministers over the years.

If you can, please consider donating to the BC Wildfire Recovery Fund, which will help everyone that needs it in BC. You can learn more about the fires through the local media here, KelownaNow.

This week, articles on how to save money on your hotel operation; more information on AI and hotels, this time with search; revenue management strategies with meeting spaces; and an interview with a VP of Cloudbeds, Sebastien Leitner.

Recent Articles

How to Get the Most Value From a Hotel Pickup Report

You have your hotel revenue pickup report, have been filling in the information diligently, and now are left with a spreadsheet full of numbers. Now what? Here are the next steps to take with all that information.

SKKY Hotel: A Case Study

The SKKY Hotel is a boutique hotel in a small city that has seen exceptional growth over the 12 years of working with Four Sides Hospitality Consulting.

Identifying & nurturing your most valuable guests

Exceptional guest experiences are the lifeblood of the hotel industry. Learn more about how to determine which of your guests are your most valuable and what you can do to retain them.

Operations

10 Smart Hotel Cost Control Ideas to Save Money

Highlights the importance of cost control in hotels and the challenges they face, including labour issues, inflation, and meeting the needs of a tech-savvy and sophisticated guest journey. - Xotels

AI

How AI and Machine Learning are Shaping Hotel Search Engines

In the rapidly evolving world of technology, artificial intelligence (AI) and machine learning are making significant strides in various industries, and the travel sector is no exception. One area where these technologies are making a substantial impact is in hotel search engines. - RateGain

Revenue Management

Meetings & Events Revenue Strategy

A free guide to learn how to take the principles of revenue management beyond the guest room and build rock-solid meetings & events revenue strategies. - IDeaS

Featured Media

The Turndown - Sebastien Leitner

The Turndown is a podcast with Sebastien Leitner interviewing other hotel professionals. For the final episode of the first season, the questions are turned around on him. Sebastien is a VP of Cloudbeds, and he reflects on his career and the future of the hospitality industry.

Listen Now →

That's it for this week's newsletter.

Have a great week ahead,